![]() ![]() There are different types of mental health and emotional well-being app interventions: (1) mental health apps to predict mental health issues, (2) mental health apps to improve the user’s awareness of their mental health symptoms, (3) mental health apps designed based on cognitive behavioral therapy (CBT) or meditations to relieve symptoms, and (4) mental health apps designed based on a game to reduce issues. Research on mental health and emotional well-being in human-computer interaction (HCI) is rapidly growing. It also sheds light on opportunities for future work in this area by offering recommendations for designing mental health apps that meet the unique needs of this population. This paper contributes to advancing state-of-the-art mental health apps by exploring the preferences, needs, and concerns of mental health app users. In contrast, (8) games, (9) relaxation audio, (10) the Google map function, (11) personal assistance to provide suggestions, (12) goal setting, and (13) privacy were least requested. The analysis revealed a core set of features, style preferences, and characteristics considered necessary by participants for a mental health app: (1) general design characteristics (2) personalization of the app, including (3) tracking and feedback, (4) live support, and (5) a social community and providing (6) motivational content and (7) relaxation exercises are the most important features users want in a mental health app. Regarding the design of mental health apps, participants identified 13 unique feature ideas and 32 unique participant-generated sketches of how their ideal mental health app would look and what it should contain. The results revealed that participants used strategies to deal with their mental health issues: (1) doing something to distract themselves from their current negative mood, (2) using relaxation exercises and methods to relieve symptoms, (3) interacting with others to share their issues, (4) looking for an external source to solve their problems, and (5) motivating themselves by repeating motivational sentences to support themselves or by following inspirational people. To achieve this, we conducted 6 focus groups with 32 participants. In line with the UCD process, the goal of this paper is to explore the opinions, perceptions, preferences, experiences, and ideas of people who have experienced mental health issues based on self-diagnosis so that we can design a mental health app that would be engaging and effective at improving mental health and emotional well-being. We believe that the best way to design such apps is to employ the user-centered design (UCD) approach that engages intended users and involves them in the app’s design process. However, a key challenge is how to design interventions that are effective and acceptable to people experiencing mental health issues. ![]() Ĭonsequently, researchers are increasingly using mobile apps as tools for delivering health interventions. These apps can be especially appealing because of their anonymity, ease of access, and ease of use. Moreover, mobile apps can assist people with mental health issues by incorporating self-monitoring, psychoeducation, self-management, and treatment options. The increasing number of mobile device users has created opportunities to develop mobile apps for delivering health interventions. Specifically, the ubiquitous nature of smartphones and other handheld devices makes them ideal tools for delivering mental health interventions. Mobile health technology is considered to be a promising tool to help users engage in their health care. In contrast, games, relaxation audio, the Google map function, personal assistance to provide suggestions, goal setting, and privacy preservation were surprisingly the least requested features. Moreover, regarding the design of mental health apps, participants identified that general design characteristics personalization of the app, including tracking and feedback, live support, and social community and providing motivational content and relaxation exercises are the most important features that users want in a mental health app. Our findings revealed that participants used strategies to deal with their mental health issues: doing something to distract themselves from their current negative mood, using relaxation exercises and methods to relieve symptoms, interacting with others to share their issues, looking for an external source to solve their problems, and motivating themselves by repeating motivational sentences to support themselves or by following inspirational people.
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